Smartify AI
Unified messaging and generative AI for customer support
Smartify automates customer conversations on WhatsApp, web chat and Facebook Messenger. AI agents answer from your own knowledge base and hand over to a human when they should.
- Web Chat
- Messenger
- Telegram
- SMS
- Every channel in one inboxWhatsApp, web chat, Facebook Messenger, Telegram, SMS and email.
- Answers from your knowledgeRetrieval-augmented AI grounded in your documents and FAQs.
- No-code flow designerDesign AI agent flows visually, without writing code.
- Human handoff and analyticsEscalation to your team with real-time conversation metrics.
- 1Connect your channelsBring WhatsApp, your website and social inboxes into one place.
- 2Add your knowledgeUpload documents and FAQs so the AI answers with your information.
- 3Let AI handle the routineAgents resolve common questions and pass the rest to your team.
